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Contact Us

We're here to help!

If you have questions about your upcoming visit, there are many ways we can help.

Squid Surfer

Help Centre

If you have any unanswered questions about your upcoming visit, simply take a look at our Frequently Asked Questions - it's the best place to get the help you need.

View our Help Centre

LEGO Reef

Drop us a line

If you need to send us an email or ask a question you can use our contact form.

Contact Form

Fire Academy at the LEGOLAND Windsor Resort

Live Chat

You can live chat with us generally between 10am – 4pm Monday to Friday.

Live Chat

A Pirate Room at the LEGOLAND Resort Hotel

LEGOLAND® Holidays

If you have a query surrounding your short break to the LEGOLAND® Windsor Resort, please get in contact with our dedicated LEGOLAND Holidays team.

Short Breaks Help

Laser Raiders at the LEGOLAND Windsor Resort

Customer Service

We understand the importance of guest feedback here at the LEGOLAND Windsor Resort and we are keen to hear about your experience.

Leave Feedback

LEGO® NINJAGO® The Ride at the LEGOLAND Windsor Resort

Lost Property

We hope to reunite all guests with any items they have lost during their visit to the LEGOLAND Windsor Resort. If you have lost an item, simply report it to the team.

Report a Lost Item

Miniland at the LEGOLAND Windsor Resort

Telephone

If you need to reach out to us by phone, you can call us on 01753 626 416.

Our lines are open Monday - Friday 10am to 4pm. Please note we cannot sell tickets on this number or handle hotel/short break queries.

Covid-19 – Information for Guests

The LEGOLAND Windsor Resort is currently closed. We’re working hard to make sure that when we are able to reopen, it will be in safest way possible and we’ll be sharing more information about our reopening plans soon.

Have a short break booked before 3rd July 2020? We can move your stay date with no extra cost!
For guests with short breaks arriving up to and including 3rd July 2020, we have relaxed our usual terms and conditions so you can now reschedule your break to another date in the 2020 season with no additional cost*. Please click here to rearrange your booking.
*Subject to availability.

Have a park ticket booked before 3rd July 2020?
If you have a park ticket for dates up to and including 3rd July 2020 your ticket will be valid for use during the 2020 season, which runs until 1st November, and no further action is required. Your ticket will be valid for use on selected dates depending on the date it was originally purchased for - please click the link below for more details.
Keep smiling, clapping and supporting each other and we’ll see you soon!

More Information & FAQs