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Ride Access Pass

To be eligible for the Ride Access Pass, the children who require a Ride Access Pass will need to be accompanied by a helper/teacher. This helper/teacher should be able to assist them when visiting a Ride or Attraction.

Whilst at LEGOLAND helpers/teachers might need to support disabled visitors with the following (but not limited to):

  • Following the boarding instructions given by the staff running the attraction,
  • Staying with the disabled guest on the attraction,
  • Assisting with transfers, boarding and alighting,
  • Following staff instructions in the event of an evacuation,
  • Passing on any messages and safety instructions, both written and verbal, given by LEGOLAND staff members.

Children who require a Ride Access Pass are identified via a wristband. Up to 3 carers will receive a carer writsband. For every ride access wristband, there must be a carer with them above the age of 14 when visiting a ride or attraction. Please keep this in mind in terms of child/adult ratios.

To pre-register your group for the Ride Access Pass please contact school.enquiries@legoland.co.uk for School Trips.

Download Accessibility Guide

Covid-19 – Information for Guests

The LEGOLAND Windsor Resort is currently closed. We’re working hard to make sure that when we are able to reopen, it will be in safest way possible and we’ll be sharing more information about our reopening plans soon.

Have a short break booked before 3rd July 2020? We can move your stay date with no extra cost!
For guests with short breaks arriving up to and including 3rd July 2020, we have relaxed our usual terms and conditions so you can now reschedule your break to another date in the 2020 season with no additional cost*. Please click here to rearrange your booking.
*Subject to availability.

Have a park ticket booked before 3rd July 2020?
If you have a park ticket for dates up to and including 3rd July 2020 your ticket will be valid for use during the 2020 season, which runs until 1st November, and no further action is required. Your ticket will be valid for use on selected dates depending on the date it was originally purchased for - please click the link below for more details.
Keep smiling, clapping and supporting each other and we’ll see you soon!

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